I would buy any apple product in a heart beat. No doubt. My dad quit buying PCs about 7 years ago, and has had the same Apple computer for all those years, with minimal work done on it. and, most of it is free. You have an Apple product, if you schedule a meeting online, repairs are done for free. I had an 4th gen Ipod Nano and my charger fried it, and I got it replaced for free. I had an Ipod shuffle, which is dirt cheap and so simple but extremely reliable.
The computer I'm on now is considered vintage. its a 2003. Not even the Apple Store can work on it now, but its still working, and getting work done on is laborious but fairly cheap. not many computers can be worked on 7 years after you bought it. Most PC places will tell you to buy a new one. Not so with Mac.
And customization really isn't a priority of mine, but the reliability and cheap maintenance really offsets the high initial price.
(And I have NEVER had to replace the battery or had problems with heating).
And I don't understand what could possibly be wrong with itunes. I get it updated and its been working fine for years....