I was at the post office just now and while I was waiting in line I saw a suggestion box. It could've been a complaint box or a compliment box. Whichever, not really important. I wondered if you find you are unsatisfied/satisfied with a service or want to make a suggestion and they happen to have a Box for it, would you write to them? Would you take advantage of it and write up silly things as well? The first thing I would do if I was unsatisifed with any given service and they didn't have such a box, I'd suggest they make one. :lol: Generally though I don't bother unless I'm really not satisfied, I hardly ever bother to make a suggestion or compliment in writing - I do that verbally.