Remote Monitoring

Discussion in 'Computers' started by egobuster, May 21, 2008.

  1. egobuster

    egobuster New Member

    If possible please recommend a solution to the following question.

    I need a program that is capable of providing active system monitoring of our clients and runs key diagnostic tests remotely.

    Alerts clients of any critical events, providing us with ability to correct any issues remotely, automatically distributes maintenance and security patches and antivirus updates and provides cyclic reporting of performance and trends to trap errors before they occur and to provide input for capacity planning.

    Any suggestion for off-the-shelf Microsoft or any other products?

    Thank you,


  2. fleinn

    fleinn 101010

    ThinVNC? Sounds like you need a more custom- made setup, though.
  3. JamesLawson

    JamesLawson New Member

    You can try one of the multiple user remote access programs. I have used "ThinPoint" before. It has some very cool features. You can access clients site, without desterbing their work. And you can offer them remote office access too.

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