someone hacked into my mother's ebay account about a month ago. She has never sold anything on ebay and her account wasn't even set up for selling. but someone got in there and tried selling a bunch of stuff. Ebay cought it and suspended her account. they sent her an email explaining that someone got in there and that all charges would be reversed. well now she gets a bill from ebay for $128 for sellers fee's and her account is suspended for non payment. I have sent several emails to ebay and all I get back are. thank you for contacting ebay we will look into blah blah blah.. I tried ebay live help today and it wouldn't load up for some reason it's really frustrating. my mom is freaking out because the last email said they would automatically deduct the money from her checking acount. any suggestions or a better way of contacting ebay about this to get it resolved?