PlayStation 2 Help with Import?

I need help, I have bought the game Naruto: Narutimate Hero 3 and I have Swap magic (Uk, as I live in the Uk xD) and fliptop, now it all works but being in the UK I must set the settings on Swap magic to PAL, now when this happens there is a black bar at the bottom but nothing at the top is lost it is only sqished up, I have checked the on game and TV screen adustments they can do nothing, can you help? Oh and on other settings such a NTSL (I think xD) The bar is not there but it is in black and white. and the sound on cutsenses are bad, Ougis sound lags, and story cutsences play like to sound tracks of voices at once, can you help at all?