I have owned a computer business with a retail storefront for about 12 years. I am now ready to close up and concentrate on consulting from home. the reason I was looking for forums is because I wanted to "finally" develop maintenance plans for my customers. I have had a few inquiries about it, and also, I always feel guilty when customers I know should have been backing up and doing regular virus scans have a problem. I feel like I should have been helping them prevent it. (and making regular money at the same time.) Soooo... if any body in this forum can help me with this, I would love to hear from them. thanks. Michael Wells, M&R Multimedia, Inc.