Okay so my mom has a awesome dvd player. Her sister got it for her for christmas at around $300.00. It plays everything. I found it on ebay for sale at a much lower price from a company that had them running dutch auction syle. So mom said hey buy 2 of them. So I did and I paid for them in paypal with my mom's address so that they can be shipped to her house. Not a problem so far.... so a week goes by I have no feedback for speedy payment, I have no response as to shipping or confirming, and I have no dvd players.
I decided to send a letter asking about it. Then I get like 4 emails saying that I needed to call them because I didn't pay using my verified address.
Okay so I call them and neither of the two guys I was suppose to talk to were there and I was told by the guy who was there that my dvd's had not been shipped yet. I was then referred to call back the next day. Okay I'm a little upset now.
I call the next day and talk to the main guy. I was told that because I didn't use my verified address to pay that I had to pay again using my verified address and they would mail it to my mom's house and refund the original payment. After much deliberation I told him look I'll send payment again and I will call you right back . If the first payment is not refunded I will report you to paypal and ebay. He would not refund me until I paid with the second address.
So I paid and he refunded and said they were being shipped out that day. Next thing I know I get up the next morning and I have an alert on ebay stating that the company filed a complaint on me for non payment and I had 7 days to correct the issue or I would get a warning from ebay. NOW I'M REALLY MAD!!!
So I responded to the alert and noted when I paid for it originally and what all had happened. I'm still waiting on my dvd players which will probably be another week. I originally paid on the 7th and again on the 14th of this month. SO my question is has this stuff happened to any of you all before? Or something similar?
Christena
I decided to send a letter asking about it. Then I get like 4 emails saying that I needed to call them because I didn't pay using my verified address.
Okay so I call them and neither of the two guys I was suppose to talk to were there and I was told by the guy who was there that my dvd's had not been shipped yet. I was then referred to call back the next day. Okay I'm a little upset now.
I call the next day and talk to the main guy. I was told that because I didn't use my verified address to pay that I had to pay again using my verified address and they would mail it to my mom's house and refund the original payment. After much deliberation I told him look I'll send payment again and I will call you right back . If the first payment is not refunded I will report you to paypal and ebay. He would not refund me until I paid with the second address.
So I paid and he refunded and said they were being shipped out that day. Next thing I know I get up the next morning and I have an alert on ebay stating that the company filed a complaint on me for non payment and I had 7 days to correct the issue or I would get a warning from ebay. NOW I'M REALLY MAD!!!
So I responded to the alert and noted when I paid for it originally and what all had happened. I'm still waiting on my dvd players which will probably be another week. I originally paid on the 7th and again on the 14th of this month. SO my question is has this stuff happened to any of you all before? Or something similar?
Christena
