English Question.

I just wrote something like:

"Their customer service staff is the most selfless group of people I know."

...in a thread.

Should the "IS" be replaced with "ARE"? I thought IS was appropriate because it's only 1 group, but it doesn't sound right to me. Someone wise come teach me a lesson.


Trust me, I'm The Doctor.
You got it right. The staff is the subject of the sentence and, as such, is a single unit. Are is plural.

Heh. Unit.
"Is" is correct.

If you were to say something along the lines of "The members of their customer service staff" you would go on to say "are the most selfless group of people I know." In that instance you would have multiple subjects (the members). The way you worded it, you have only one subject (the staff). It can be a bit confusing seeing as how a staff is made up of multiple people, but you're talking about only one staff.

I'm tired and rambling, but basically you got it right.