English Question.

#1
I just wrote something like:

"Their customer service staff is the most selfless group of people I know."

...in a thread.

Should the "IS" be replaced with "ARE"? I thought IS was appropriate because it's only 1 group, but it doesn't sound right to me. Someone wise come teach me a lesson.
 

Doc

Trust me, I'm The Doctor.
V.I.P.
#2
You got it right. The staff is the subject of the sentence and, as such, is a single unit. Are is plural.

Heh. Unit.
 
#10
"Is" is correct.

If you were to say something along the lines of "The members of their customer service staff" you would go on to say "are the most selfless group of people I know." In that instance you would have multiple subjects (the members). The way you worded it, you have only one subject (the staff). It can be a bit confusing seeing as how a staff is made up of multiple people, but you're talking about only one staff.

I'm tired and rambling, but basically you got it right.